Service
Transportation Service:The Vehicles can shippped by container or bulk or roro shpping. We will select the best shipping method as per the destination shipping lines. We cooperate with the best shipping company in China like COSCO, Chunan and choose the fastest and most Economic shipping method to ensure customer received the cargo on time and safely.
Accessories and Training:
Honest Motors can provide after-sales technical support, including telephone consultation, remote guidance, etc., to answer customers' problems encountered in the process of vehicle use and maintenance. Honest Motors can provide full set of spare parts to ensure the vehicles operate well and save cost.
If the customer need Technical staff to Learn how to operate vehicles, we will provide training in China anytime needed. Honest Motors can also arrange our technician to the customer’s country for at site technical training to ensure operate the vehicles properly and do maintenance timely.
After Sales Service:
Honest Motors is committed to providing customers with high-quality after-sales service to ensure that customers' vehicles can run stably for a long time to meet their needs. Quality and Service is life of Honest Motors,Customers satisfaction is our long pursuit.Need any support you can contact us immediately.
Below is the Warranty details:
1.For SINOTRUK , 12 months or 300,000 km from the date of shipment whichever comes first is the guarantee time .
2.For Shacman, 24 months or 300,000 km from the date of shipment whichever comes first is the guarantee time .
3.If the main complete parts are broken because of quality problem such as engine/gear box/axle complete chassis, all these will be in the warranty scope.
4.Consumable and damageable parts are exclusive of guarantee, which including brake shoe lining, clutch disk, bulb, fuse, engine oil filter, fuel filter, air filter, lubricants, coolants, battery fluid, refrigerant fluid, clutch oil, glasses, windshield, window glasses, battery, tires, fan belt, wiper blade.etc if these spare part broken, we can supply at cost prices to customer.
5.Our company provide technical training service,buyer can send 1-3 persons to attend the technical training.
6.The overseas technicians can provide the after sales service at customer’s need.